Contact Us
About Us

Copyright @ 2009-2018 by Pet Assist, Inc. All rights reserved.
63 Moose Hill Parkway, Sharon, MA 02067
Please make your non-holiday reservation at least two business days prior to your pet transportation. We will respond to your request within 24 hours.
Contact name at pickup location 
*Type of trip
*Date pet transportation needed
 If you answered yes please explain:
 *Are any of your pets aggressive?
*Please list the number and type
of pets you want transported
Promotional Code (if applicable)
*How did you hear about Pet Assist?
Special notes for the pet chauffeur
*First Name
*Zip Code
Home Phone
Mobile Phone
*Email Address
You prefer to be contacted by
Best time to contact you
*Last Name
Pet Transportation Pickup Location
Pet Transportation Destination Location
Business name (if applicable)
 Zip Code
*What time would you like your pet(s) picked up?
Contact's phone number(s) 
Contact name at destination 
Contact's phone number(s) 
Business name (if applicable)
 Zip Code
What time would you like your pet(s) delivered?
Pet Owner's Information
(example, 1:30 pm)
(example, 2:30 pm)

Interested? Call 781-806-5722 
Another reason to hire Pet Assist? Insurance! 
To keep the cost of pet transportation services down, Pet Assist does not maintain an accounts receivable department. Please pay for your pet transportation service when registering. We can email a link for secure online payment (MasterCard, Visa and Discover accepted). Payment may also be made by check or money order and mailed directly to the main office. Make checks payable to "Pet Assist, Inc" and mail to 63 Moose Hill Parkway, Sharon, MA 02067. When payment is received pet transportation reservations will be confirmed.
Should unforeseen circumstances arise, you, as our client, understand that Pet Assist Inc. is acting in your interest to the best of our ability. You will be responsible for any fees that result from unforeseen circumstances.

This Agreement is subject to force majeure, including without limitation, accidents, acts of God, illness, storm, weather conditions, orders or acts of military or civil authority, national emergencies, insurrections, riots, wars, or other delays beyond the reasonable control of Pet Assist Inc.  Neither Pet Assist Inc. nor the pet chauffeur shall  be held responsible for reasonable delays caused by such events, but shall use reasonable efforts under the circumstances to avoid or remove such causes of non-performance.
Medications will be administered to your pet according to your written instructions. Medications are charged at a rate of $3 per administration.
Food & Supplies
Should your pets run out of food or urgently need any supply during transport Pet Assist will purchase it. You will be responsible for the cost of items purchased plus a $25 fee per shopping trip.
In the event of a medical emergency we will transport your pet to an open veterinary clinic. You, as our client, understand that Pet Assist Inc. is acting in your interest to the best of our ability. In this situation there will be a $50 emergency medical charge plus an hourly rate for a Pet Assist pet chauffeur to transport and remain with your pet at the veterinary clinic. You will be responsible for any and all veterinary charges. We will make every effort to have the veterinarian bill you directly.
Regular pet transportation service is not scheduled on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving and Christmas Day. If pet transportation service is needed on a holiday we may be able to provide it for an additional charge.

Reservations that include any of these holidays or the week preceding and/or following the holiday should be made a minimum of two weeks prior to the holiday. A 50% non-refundable deposit is required to hold these reservations. Holiday reservations are limited and are available on a first pay - first serve basis.

If our schedule allows us to accept a late reservation that falls on a recognized company holiday (see list above) that reservation will incur a $50 late registration fee.
Reservations Near Holidays
All pet transportation reservations and changes must be made through the main office. You may contact the main office through this web site, or by emailing [email protected], or calling 781-806-5722. Pet Assist will respond to your message within 24hrs. We are not responsible for any pet transportation service requests or changes that are not communicated directly with the main office. Please make reservations at least two business days prior to the day you want your service to begin. Business days are Monday through Friday. Reservations accepted with less notice will incur a $25 rush fee. Do not assume you have a reservation until you receive a confirmation.
Emergency Veterinary Care
Unforeseen Circumstances
Payment & Reservation Confirmation
Inclement Weather
For the safety of our pet chauffeurs, service may be canceled in the event of inclement weather. You will be notified in the event this becomes necessary. We will make every effort to transport your pets as soon as it becomes safe to drive. You will not be charged for any pet transportation that is canceled due to inclement weather.

In the winter months please make sure your walkways are clear of snow and are sanded so your pet chauffeur can safely get to your pets. If you are going to be away make certain someone will plow, shovel, and sand as needed.
Our Guarantee
Pet Assist guarantees to provide quality, loving care for your pet. Each Pet Assist employee has gone through a rigorous screening process. Each employee has passed a background check conducted by an independent firm. Every team member has been through specialized training.  

Pet Assist guarantees a qualified Pet Care Specialist will care for your pets. While endeavoring to continually send the same team member, under extenuating circumstances another specialist may be sent. We guarantee each Pet Care Specialist caring for your pet will be thoroughly qualified. The specialist will be briefed regarding your pet’s care, based upon the profile maintained in the main office.

 If you are in any way dissatisfied with our service let us know. We want to make it right!

Cancellation Policy
Any non-holiday pet transportation service may be canceled with at least 24 hours notice and a full credit will be applied to your next invoice. If we have not received a 24 hour cancellation notice the service will be charged in full.

We Make Pets Happy.....
        One Tail At A Time!®
Cleaning Up Pet Messes
In the event that your dog makes a mess by vomiting, diarrhea, pooing, piddling, getting into the garbage, etc., we will  clean it to the best of our ability. We do not accept any responsibility for the cleanup as we are not cleaning professionals. Please be sure to keep extra paper towels on hand for such occurrences. There will be a charge of $15 per quarter hour if extra time is needed to clean up pet messes.
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Pickup location same as owner's address above
Destination same as owners address above