When you have to be out of the house, our professional dog walkers will give your dogs the exercise and potty breaks they need while keeping them socialized, comfortable, and happy in their home environment.
We offer a:
  • Monthly Service Plan for dogs whose walking schedule is the same each week.
  • Flexible Service Plan for dogs whose walking schedule changes from week to week or need walks on weekends, early mornings or late afternoons.
  • Flexible Service Package Plan for dogs whose walking schedule changes from week to week, but you would like to save money by pre-purchasing walks in bundles of 10 or 20.
  • Emergency Service for times when your plans suddenly change and you need someone to rush to your  home and give your dog a potty break, food, and water.
Dog Walking Rates
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Serving the Massachusetts Communities Of:
Norwood,
Walpole and Westwood,
and soon to your town!
Keys
To ensure your dog walker has access to your house to care for your dogs, we recommend you maintain a lock box with two sets of door keys on the outside of your home. The box may be attached to your door, or railing, or another location easily accessible by your dog walker. It must have a combination lock.  Lock boxes are available from Pet Assist for a $35 deposit (refundable up to one year).

If you prefer not to use a lock box, you may provide us with two sets of keys; one for the dog walker and one to keep on file at the office in case of emergency.

Please provide two sets of keys. A backup set is necessary in case a key should break or your dog walker accidentally locks themselves and your dogs out of your house. Should this occur and you have not provided Pet Assist with backup keys, we will call a locksmith. There will be a minimum $125 fee for this service. In addition you will be charged for the time the Pet Assist dog walker has to remain with your dogs. This fee is subject to increase on holidays and weekends. Please test all keys; making sure they work.

Please have keys ready at the Get Acquainted Visit. There will be a $20 fee if another trip to pick-up keys becomes necessary. Pet Assist can have duplicate keys made for $7 per key.
Emergency Veterinary Care
Unforeseen Circumstances
Payment & Reservation Confirmation
Copyright @ 2009-2014 by Pet Assist, Inc. All rights reserved.
New Customer?
schedule your FREE Get Acquainted visit and let your dogs sniff us over!
Returning Customer?
Request a dog walking reservation now
Interested?
Call 781-762-2078
Another reason to hire Pet Assist? Insurance!
For schedules that change from week to week or those whose dogs need walking on weekends, early mornings or late afternoons:
  • Available 8am-8pm, 7 days per week
  • A 30 Minute Deluxe Walk
  • Pay Weekly before the start of service.
  • Unlimited number of cancellations.  Full credit will be applied to your next invoice with a 24 hour notice.
  • Daily report card.
  • Please allow at least two business days when making a reservation. Business days are Monday through Friday. Reservations accepted with less notice will incur a $25 rush service fee.
  • Regular service is not scheduled on holidays. If holiday service is needed please notify the office two weeks in advance. Holiday surcharge will apply.
Express Dog Walks
   A quick 15 minute visit by a trained Dog Walker includes.
Deluxe Dog Walks
    A 30 minute visit by a trained Dog Walker includes:
  • Extended Dog Walk and/or TLC Play Time as requested
  • Check Heating System & Cooling System
  • A treat or two  (if approved as a part of your dog's diet)
  • Fresh Water
3 Walks
Per Week
2 Walks
Per Week
1 Walks
Per Week
4 Walks
Per Week
5+ Walks
Per Week
Monthly Service Plan
For dogs whose walking schedule is the same each week this service plan offers savings of both time and money. You pay a lower rate and the one time set up saves you time!
  • Available 10-4 Monday-Friday.
  • Choose between Deluxe and Express Dog Walks to suit your dog's needs.
  • Walks are billed according to a 4 four week billing cycle. Payment is due before the start of service.
  • Limited to two cancellations per billing cycle. Full Credit will be applied to your next invoice with a 24 hour notice.
  • Daily report card.
  • Please allow at least two business days when making a reservation. Business days are Monday through Friday. Reservations accepted with less notice will incur a $25 rush service fee.
  • Regular service is not scheduled on holidays. If holiday service is needed please notify the office two weeks in advance. Holiday surcharge will apply.
  • Cancel at any time.
  • Potty break for your dog
  • Fresh Water
  • A treat or two (if approved as a part of your pets diet)
  • Short TLC play time
  • Check Heat & Cooling System
3 Walks
Per Week
2 Walks
Per Week
1 Walks
Per Week
4 Walks
Per Week
5+ Walks
Per Week
Monthly Service Terms and Conditions
Cancellation:  Pet Assist adheres to a strict no overbooking policy. This means that your time is reserved and we have to turn away other customers when our schedule is full. To remain on the Monthly Service Plan please limit cancellations to two per billing cycle. Credits will be applied to your bill the following month. Additional cancellations will not be credited.
Vacation:  We allow for two weeks vacation time per year in full week blocks to remain on this plan. Please give two weeks notice of a planned vacation so we can adjust our schedules. If you will be away more than 2 weeks per year we can substitute our House Sitting Service at your same lower monthly rate.
2/3/14 - 3/2/14 3/3/14 - 3/30/14
3/31/14 - 4/27/14  4/28/14 - 5/25/14
5/26/14 - 6/22/14
6/23/14 - 7/20/14
7/21/14 - 8/17/14
Holidays:  Regular service is not scheduled on holidays. If you need service on these days please notify the office two weeks
in advance. The normal holiday surcharge will apply.
8/18/14 - 9/14/14
9/15/14 - 10/12/14
10/13/14 - 11/9/14
11/10/14 - 12/7/14
12/8/14 - 1/4/15
1/5/15 - 2/1/15
2/2/15 - 3/1/15
Emergency Service
When your plans change suddenly, Pet Assist can be there to provide the care and attention your dog needs.
  • Available to Pet Assist Clients only
  • No advance notice required
  • Offered 7 days a week, 8 am - 9 pm
  • 30 minute Deluxe Walk/Sit
  • Subject to availability of a Pet Care Specialist
  • Charges will be billed to you via PayPal.
  • Call 781-762-2078 to request service. If no one is available to take your call please leave a message. Calls are regularly monitored and will be returned as soon as possible.
                      47.99/Visit
Flexible Service Plan
These 30 minute Deluxe Dog Walks, by a trained dog walker, include:
  • Extended Dog Walk and/or TLC Play Time as requested
  • Check Heating System & Cooling System
  • A treat or two  (if approved as a part of your pets diet)
  • Fresh Water
                      22.99/Visit
10 Deluxe Walks (30 minute):     224.90
20 Deluxe Walks (30 minute):     439.80
For dogs whose midday walking schedule changes from week to week, but you would like to save  money by pre-purchasing walks in bundles of 10 or 20.
Flexible Service Package Plan
  • Useable Monday - Friday, 10am - 4pm
  • Save time when making a reservation. No payment to make.
  • Unlimited number of cancellations.  Full credit will be applied to your next invoice with a 24 hour notice.
  • Daily report card.
  • Must be used within 60 days of purchase.
  • Please allow at least two business days when making a reservation. Business days are Monday through Friday. Reservations accepted with less notice will incur a $25 rush service fee.
  • Regular service is not scheduled on holidays. If holiday service is needed please notify the office two weeks in advance. Holiday surcharge applies.
Billing Cycles:
To keep the cost of dog walking services down, Pet Assist does not maintain an accounts receivable department. Please pay for your dog walking service when registering. We can email a link for secure online payment (MasterCard, Visa and Discover accepted). Payment may also be made by check or money order and mailed directly to the main office. Make checks payable to "Pet Assist, Inc" and mail to 2 Albemarle Rd, Norwood, MA 02062. When payment is received dog walker reservations will be confirmed.
Should unforeseen circumstances arise: heating system failure, power outage, etc., you, as our client, understand that Pet Assist Inc. is acting in your interest to the best of our ability. You will be responsible for any fees that result from unforeseen circumstances.

This Agreement is subject to force majeure, including without limitation, accidents, acts of God, illness, storm, weather conditions, orders or acts of military or civil authority, national emergencies, insurrections, riots, wars, or other delays beyond the reasonable control of Pet Assist Inc.  Neither Pet Assist Inc. nor the dog walkers shall  be held responsible for reasonable delays caused by such events, but shall use reasonable efforts under the circumstances to avoid or remove such causes of non-performance.
Medications will be administered to your pet according to your written instructions. Medications not given in the food bowl cost $3 per administration. Injections may be given subject to the availability of a qualified pet care specialist for a fee of $5 per injection.
Medications
Food & Supplies
Should your pet run out of food or urgently need any supply Pet Assist will purchase it. You will be responsible for the cost of items purchased plus a $25 fee per shopping trip.
In the event of a medical emergency we will transport your pet to your veterinarian if possible or to another open veterinary clinic. You, as our client, understand that Pet Assist Inc. is acting in your interest to the best of our ability. In this situation there will be a $50 emergency medical charge plus an hourly rate for a Pet Assist dog walker to transport and remain with your pet at the veterinary clinic. You will be responsible for any and all veterinary charges. We will make every effort to have the veterinarian bill you directly.
Regular dog walking service is not scheduled on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving and Christmas Day. If dog walking service is needed on a holiday we may be able to provide it under the Flexible Service Plan for an additional $10 per visit.

Reservations that include any of these holidays or the week preceding and/or following the holiday should be made a minimum of two weeks prior to the holiday. A 50% non-refundable deposit is required to hold these reservations. Holiday reservations are limited and are available on a first pay - first serve basis.

If our schedule allows us to accept a late reservation that falls on a recognized company holiday (see list above) that reservation will incur a $50 late registration fee.
Reservations Near Holidays
All dog walker reservations and changes must be made through the main office. You may contact the main office through this web site, or by emailing Service@PetAssist.com, or calling 781-762-2078. Pet Assist will respond to your message within 24hrs. We are not responsible for any dog walker service requests or changes that are not communicated directly with the main office. Please make reservations at least two business days prior to the day you want your service to begin. Business days are Monday through Friday. Reservations accepted with less notice will incur a $25 rush fee. Do not assume you have a reservation until you receive a confirmation.
Reservations
Get Acquainted Visit
If you are a new Pet Assist client, we will schedule a FREE Get Acquainted Visit prior to your first dog walking service. This will allow you to meet us and allow us to get acquainted with you and your dogs. These visits are up to 45 minutes long.  If additional time is required, it will be billable at $8 per quarter hour. Additional visits are charged at the regular rate. During this meeting your dog's needs will be carefully noted. A copy will remain on file at the main office for future reference. Please contact the main office to regularly update your dog's profile with changes in their care requirements. If you would like a lock box one will be provided at this time for a $35 deposit or you may provide us with two sets of keys.
Emergency Veterinary Care
Unforeseen Circumstances
Payment & Reservation Confirmation
Inclement Weather
For the safety of our dog walkers service may be canceled in the event of inclement weather. You will be notified in the event this becomes necessary. We will make every effort to get to your pets as soon as it becomes safe to drive. You will not be charged for visits which are canceled due to inclement weather.

In the winter months please make sure your walkways are clear of snow and are sanded so your dog walker can safely get to your dog. If you are going to be away make certain someone will plow, shovel, and sand as needed.
19.99/Visit
20.50/Visit
20.99/Visit
21.50/Visit
21.99/Visit
15.99/Visit
16.49/Visit
16.99/Visit
17.49/Visit
17.99/Visit
We Make Pets Happy...
         One Tail At A Time!
Our Guarantee
Pet Assist guarantees to provide quality, loving care for your pet. Each Pet Assist employee has gone through a rigorous screening process. Each employee has passed a background check conducted by an independent firm. Every team member has been through specialized training. 

Pet Assist guarantees a qualified Pet Care Specialist will care for your pets. While endeavoring to continually send the same team member, under extenuating circumstances another specialist may be sent. We guarantee each Pet Care Specialist caring for your pet will be thoroughly qualified. The specialist will be briefed regarding your pet’s care, based upon the profile maintained in the main office.

If you are in any way dissatisfied with our service let us know. We want to make it right!

Free Trust Seal
 Pet Assist BBB Business Review
Cleaning Up Pet Messes
In the event that your dog makes a mess by vomiting, diarrhea, pooing, piddling, getting into the garbage, etc., we will  clean it to the best of our ability. We do not accept any responsibility for the cleanup as we are not cleaning professionals. Please be sure to keep extra paper towels on hand for such occurrences. There will be a charge of $15 per quarter hour if extra time is needed to clean up pet messes.
Please communicate your pet’s care requirements directly to the office so your pet care profile is updated and available to the primary and backup Pet Care Professionals assigned to your pet(s). We are not responsible for any information that is not communicated directly to the office.
Communication