House Sitter Services by Pet Assist

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Please make your non-holiday house sitter reservation at least two business days prior to the start of your service. We will respond to your request within 24 hours.

Request A Professional House Sitter

Which service are you requesting?

Please wait for your house sitter reservation to be confirmed before leaving town.

Promotional Code (if applicable)

*How did you hear about Pet Assist?

Special notes for the house sitter:

Please tell us which days you would like house sitter service:

*How many times per day would you like a house sitter to visit?

*First Name

Street

*State

*Zip Code

Home Phone

Mobile Phone

*Email Address

You prefer to be contacted by

Best time to contact you

*City

*Last Name

How soon do you need the house sitter service to start?

How long do you want the house sitter service to last?

mm/dd/yy

*Which house sitter service are you interested in?

First House Sitter Service Requested

mm/dd/yy

Please tell us on which days of the week you would like this house sitter service:

*How many times per day would you like a house sitter to visit?

How soon do you need the house sitter service to start?

How long do you want the house sitter service to last?

mm/dd/yy

*Which house sitter service are you interested in?

Second House Sitter Service Requested

mm/dd/yy

Another reason to hire Pet Assist? Insurance!

Interested?

Call 781-762-2078

Keys

To ensure your house sitter has access to your house to care for your property, we recommend you maintain a lock box with two sets of door keys on the outside of your home. The box may be

attached to your door, or railing, or another location easily accessible by your cat sitter. It must have a combination lock. Lock boxes are available from Pet Assist for a $35 deposit (refundable up to one year).

If you prefer not to use a lock box, you may provide us with two sets of keys; one for the house sitter and one to keep on file at the office in case of emergency.

Please provide two sets of keys. A backup set is necessary in case a key should break or your house sitter accidentally locks themselves out of your house. Should this occur and you have not provided Pet Assist with backup keys, we will call a locksmith. There will be a minimum $125 fee for this service. In addition you will be charged for the time the Pet Assist house sitter has to remain at your home waiting for the locksmith. This fee is subject to increase on holidays and weekends. Please test all keys; making sure they work.

Please have keys ready at the Get Acquainted Visit. There will be a $20 fee if another trip to pick-up keys becomes necessary. Pet Assist can have duplicate keys made for $7 per key.

To keep the cost of house sitting services down, Pet Assist does not maintain an accounts receivable department. Please pay for your house sitting service when registering. We can email a link for secure online payment (MasterCard, Visa and Discover accepted). Payment may also be made by check or money order and mailed directly to the main office. Make checks payable to "Pet Assist, Inc" and mail to 2 Albemarle Rd, Norwood, MA 02062. When payment is received house sitting reservations will be confirmed.

Should unforeseen circumstances arise: heating system failure, power outage, etc., you, as our client, understand that Pet Assist Inc. is acting in your interest to the best of our ability. You will be responsible for any fees that result from unforeseen circumstances.

This Agreement is subject to force majeure, including without limitation, accidents, acts of God, illness, storm, weather conditions, orders or acts of military or civil authority, national emergencies, insurrections, riots, wars, or other delays beyond the reasonable control of Pet Assist Inc. Neither Pet Assist Inc. nor the house sitter shall be held responsible for reasonable delays caused by such events, but shall use reasonable efforts under the circumstances to avoid or remove such causes of non-performance.

Regular house sitting service is not scheduled on New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving or Christmas Day. If house sitting service is needed on a holiday we may be able to provide it for an additional $10 per visit. Reservations including a holiday should be made a minimum of two weeks prior to the start of the service. Reservations accepted with less notice will incur a $50 rush fee. A 50% non-refundable deposit is required to hold all holiday reservations. These reservations are limited and are available on a first pay first serve basis.

Reservations Near Holidays

All house sitting reservations and changes must be made through the main office. You may contact the main office through this web site, or by emailing service@petassistpetsitting.com, or calling 781-762-2078. Pet Assist will respond to your message within 24hrs. We are not responsible for any house sitting service requests or changes that are not communicated directly with the main office. Please make reservations at least two business days prior to the day you want your service to begin. Reservations accepted with less notice will incur a $25 rush fee. Do not assume you have a reservation until you receive a confirmation.

Reservations

Get Acquainted Visit

If you are a new Pet Assist client, we will schedule a FREE Get Acquainted Visit prior to your first house sitting service. This will allow you to meet us and allow us to get acquainted with you and your home. During this meeting your particular needs will be carefully noted. A copy will remain on file at the main office for future reference. Please contact the main office to regularly update your profile with changes in your home care requirements. If you would like a lock box one will be provided at this time for a $35 deposit or you may provide us with two sets of keys.

Unforeseen Circumstances

Payment & Reservation Confirmation

Inclement Weather

For the safety of our house sitters service may be canceled in the event of inclement weather. You will be notified in the event this becomes necessary. We will make every effort to get to your home as soon as it becomes safe to drive. You will not be charged for visits which are canceled due to inclement weather.

In the winter months please make sure your walkways are clear of snow and are sanded so your house sitter can safely get to your home. If you are going to be away make certain someone will plow, shovel, and sand as needed.

Our Guarantee

Pet Assist guarantees to provide quality, loving care for your home. Each Pet Assist employee has gone through a rigorous screening process. Each employee has passed a background check conducted by an independent firm. Every team member has been through specialized training.

Pet Assist guarantees a qualified Home Care Specialist will care for your house. While endeavoring to continually send the same team member, under extenuating circumstances another specialist may be sent. We guarantee each Home Care Specialist caring for your home will be thoroughly qualified. The specialist will be briefed regarding your home's care, based upon the profile maintained in the main office.

If you are in any way dissatisfied with our service let us know. We want to make it right!

Cancellation Policy

Any non-holiday house sitting service may be canceled with at least 24 hours notice and a full credit will be applied to your next invoice. If we have not received a 24 hour cancellation notice the service will be charged in full.